Download all your data
Published · Last updated
Take a copy of everything in your office.
2 minutes · Owner
Download your data, and what Delete data removescoming soon · 2:10
1
Open Settings and choose the Advanced tab.
2
Under Account, click Delete data.
3
On the Download all your data card, check the office's name.
4
Press Download my data.
5
Keep the tab open until the file is saved. A large office can take a minute or two.
The file holds a spreadsheet for each kind of data:
- sales, and each time a sale was marked issued or not;
- leads, your lead vendors and the spend you entered;
- your team, their pay history, commission plans and access;
- every Pay Team run, bonuses earned and chargebacks;
- activities, goals, time off and the calendar;
- your settings, your Ask Ivy chats, and what you have sent us;
- the files you uploaded.
A list at the top says what each sheet holds.
Tip. The card copies the office you are in. With more than one office, switch first, then download.
Frequently Asked Questions
Can a team member download the office's data?
No. Only the owner of that office can.
What is not in the download?
Passwords and sign-in links, figures Producify works out from your data such as scores and leaderboards, and anything from another office.
Can I delete the office's data too?
Yes. The owner can do it right away, on the same screen. See Delete an office or your account.